We want you to love your Good Prognosis purchase.

Contact hello@good-prognosis.com within 30 days of delivery if your item isn’t right for you. Include your order number, and we’ll help with a replacement or a refund to your original payment method.

There are no return fees. Please contact us first so we can arrange the next steps.

For damaged or incorrect items, include a photo so we can resolve things quickly.

We aim to reply within one business day.